PARUBI REVIEWS ON TRUSTPILOT
Transparency is important to us: here you can find the real reviews from those who have purchased from Parubi on Trustpilot.
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Credit Card
Parubi Store uses a secure payment system provided by Stripe, which ensures maximum protection of sensitive data.
We accept major credit cards: Visa, Mastercard, American Express, and JCB.
For more details on payment security, visit www.stripe.com.
Payment Security
All transactions are processed through secure servers with advanced encryption. Our operators are not authorized to request or receive your credit card information.
We recommend activating Verified by Visa and Mastercard SecureCode services for an additional level of protection.
Learn more at visa.com or mastercard.com.
Charge to Card
If funds are sufficient and the provided information is correct, the charge will occur in real-time at the time of purchase.
Bank Transfer
After selecting bank transfer, you will receive an email with payment details. The goods will be reserved pending the transfer.
Bank details:
STYLUSSO S.R.L.S.
IBAN: IT41L0850966470032009450752
Bank: Banca Centro Emilia
Remember to indicate the order number in the payment reference.
The order will be shipped as soon as the payment is visible in our account. If payment is not received within 10 days, the order will be automatically canceled.
PayPal
You can conveniently pay through your PayPal account. The order will be shipped only to the address confirmed on your PayPal account.
Cash on Delivery — Additional fee +3€
You can pay in cash directly to the courier upon delivery. A fixed fee of 3€ is charged for the service.
- Availability: only for shipments within Italy.
- Accepted methods: cash (the courier does not accept checks).
- Cost: the additional fee of 3€ is applied at checkout by selecting “Cash on Delivery”.
- Delivery: enter a valid phone number for delivery confirmation.
- Notes: not combinable with PayPal/Klarna. In case of package refusal, return shipping costs may be charged.
Klarna (only for orders in Italy)
Parubi also offers the option to pay in 3 interest-free installments with Klarna. During checkout, Klarna may request additional information for assessment.
For info, check the Klarna FAQ or the Klarna Privacy Policy.
Shipping to Italy
Free shipping for orders over 89€.
For orders under 89€, the fixed cost is 4.99€ regardless of the number of items purchased.
Shipments are made with express courier BRT, GLS or UPS from Monday to Friday.
Delivery takes place within 48/72 working hours from the time of shipment.
Shipping is generally done the next working day after the order.
At the time of the order, the estimated delivery date will be indicated.
You will receive an email and an SMS with the link to track the shipment.
Cash on Delivery (Payment upon delivery) — Supplement +3€
If you choose Cash on Delivery, you pay in cash to the courier upon delivery. A fixed supplement of 3€ is charged for the management of the service, applied at checkout.
- Availability: only shipments to Italy.
- Accepted methods: cash (checks are not accepted).
- Shipping: unchanged times (48/72h); the cash on delivery supplement is additional to the shipping cost.
- Contact: please provide a valid phone number to arrange delivery.
- Not available with PayPal/Klarna payments.
Secure Shipping
All shipments are trackable and insured. In case of loss, we will refund the total amount of the order.
International Shipping
| Destination | Delivery Times | Shipping Costs |
|---|---|---|
| Italy | 48–72 hours | Free over 89€ 4.99€ under 89€ Cash on delivery supplement: +3€ (Italy only) |
| Europe (EU) | 2–6 working days | Free over 150€ 15.00€ under 100€ |
| Europe (non-EU) | 2–6 working days | Free over 250€ 19.00€ under 200€ |
| USA / Canada / Mexico | 2–6 working days | Free over 300€ 30.00€ under 200€ |
| Central / South America | 4–9 working days | Free over 400€ 49.00€ under 400€ |
| Australia / New Zealand | 4–9 working days | Free over 400€ 49.00€ under 400€ |
| Asia | 4–9 working days | Free over 400€ 49.00€ under 400€ |
| Africa | 4–9 working days | Free over 400€ 49.00€ under 400€ |
| Russia | — | No shipping option available |
Additional Information
Orders are prepared and shipped from Monday to Friday (excluding holidays).
All international shipments include a tracking code.
Any duties or customs taxes for non-EU shipments are the responsibility of the customer.
Cash on delivery is not available for international shipments.
FREE SIZE OR ITEM EXCHANGE (ONLY IN ITALY)
Did you choose the wrong size or want to change an item? With Parubi you can make a size or item exchange at no additional cost, if you are in Italy.
HOW TO REQUEST A RETURN
- Log in to My account and open the order you want to return.
- Select the option Request return (if available) and follow the steps.
- You will receive instructions via email and, if applicable, the return label/shipping label.
If you cannot access your account or do not see the return option, contact us via Contact indicating your order number and reason for return.
RETURNS FROM ITALY (PICKUP BY US)
- Prepare the product in the original box, well closed and protected.
- If requested, wait for pickup confirmation: a courier may come to the indicated address.
- Follow the instructions received via email to correctly complete the procedure.
RETURNS FROM ABROAD (AT CUSTOMER'S EXPENSE)
If you are outside Italy, the return is at the customer's expense. For organizational reasons, we will communicate the return address via email after receiving your request. Use a trackable shipping service.
WHAT TO INCLUDE IN THE PACKAGE
Always include the order summary document received.
Attention: without this document, we cannot proceed with the refund or exchange.
REQUIREMENTS FOR RETURN ACCEPTANCE
- The product must be new, never worn, complete with tags, box, and original accessories.
- The return must be requested within 30 days from delivery.
- The refund will be issued within 14 working days from receipt of the return, as per D.Lgs. 206/2005 (Right of Withdrawal).
RETURN COSTS
- Size/item exchange (Italy): free.
- Refund (Italy): handling fee of € 5.90 deducted from the refunded amount.
- Initial shipping costs and any cash on delivery fees are non-refundable.
- Returns from abroad: shipping at the customer's expense.
Do I need to print the label?
Can I choose a store credit?
Any active promotions or exceptions are indicated on the product pages or during checkout.
Choose options